System Requirements for Viewing Content on Asset TV
To ensure you have the best experience on Asset TV, here's a breakdown of our system requirements. We regularly test our products and features on stable versions of major browsers. This article lists the browsers we officially support.
Warning
Asset TV won't work without JavaScript enabled. This is usually on by default, but if you're unsure, please contact your IT department.
We rigorously test our web player on the latest versions of the browsers listed below. While some older versions might work, we only prioritize fixing bugs that affect versions with over 0.5% global usage. We can't guarantee playback or specific feature functionality on browsers not listed here.
Browser Support
| Browser Type | Browser |
|---|---|
| Desktop | Most recent three major versions of the following browsers:
|
| Mobile |
|
Warning
Asset TV does not support Internet Explorer. While some features might work, we can't offer any support for its use. Please note that Microsoft no longer supports Internet Explorer, so we strongly recommend using an alternative, modern browser for a secure and optimal experience.
Network Support and Security
All traffic to Asset TV is sent securely over HTTPS (port 443) using TLS encryption, ensuring your connection to our servers is fully protected.
In most cases, you won't need to do anything to access Asset TV. However, in some corporate IT environments, you might need to whitelist specific domains to allow our services to function correctly.
Here's a list of the domains we require:
| Domain | Browser | Context | Type |
|---|---|---|---|
| UK, Europe, and Asia websites | Website | Required | |
| South Africa website | Website | Required | |
| Insure TV website | Website | Required | |
| Virtual Conference Platform | Website | Required | |
| Quizzes and forms | Website | Required |
| Media processing system | Video | Required | |